SUPPORT
We support our Bloomkit customers in the following ways:
Comprehensive Online Business Wiki
You are given full access to the Online Business Wiki from the moment you setup a FREE 30 Day Trial Site on Bloomkit. The Online Wiki is your one-stop-reference for help documentation, user tutorials, FAQs, troubleshooting guides and more, with over 350 articles.
Online Training Videos
Bloomkit also comes with over 20 easy to follow online videos that cover most aspects of the solution - they are a great way to watch and learn from the comfort of your home or office, and at a time and pace convenient to you.
On-site Training
WaratahWeb can also provide on-site training to individuals or small groups. We can custom design a course to suit your needs - a single training session of just a few hours can fast-track your learning and get you off to a great start.
Email Support
You can't afford to wait a week for an answer from a sleepy tech support team. All Bloomkit customers can email Business Catalyst's friendly and responsive support team directly. They guarantee to respond within 8 business hours to ensure you get the answers you need, when you need them.
A Sample of Our Training Videos
- Creating and Adding Web Pages
In this video tutorial, we go through how to add a new web page to your site. We cover web page creation, and how to link those pages into your navigation menus. click here to watch the video
- Using the WYSIWYG editor
This tutorial covers the WYSIWYG (What You See Is What You Get) editor in detail. You'll learn how to find your way around the editor, cutting and pasting text from other programs, inserting images and hyperlinks, and more. click here to watch the video
- Using Email Marketing Campaigns
In this video you'll get a quick overview of how to use the system's email marketing capabilities. You'll see how to create both once-off campaigns and loyalty campaigns, to get your clients coming back to your online business again and again!
click here to watch the video
